Keep Top Agents Or Perish, Report Warns
As the acquiring business becomes increasingly complex, it’s more important than ever for ISOs to recruit, nurture and retain the best independent sales agents, a new study shows.
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The Backoff malware that has attacked point of sale systems at hundreds of businesses may accelerate adoption of EMV "chip and PIN" cards and two-factor authentication. more »
There’s a consensus in the acquiring industry that long-awaited changes in payments technology are bound to take place. But how and when will those changes will occur? more »
Merchants are still using pedestrian passwords that crooks can easily break, security company Trustwave has found. more »
Now’s the time for ISOs and agents to convince mom-and-pop merchants to adopt loyalty schemes, experts say. more »
Global Payments has agreed to enable its clients to accept digital currency in a move that may attract international shoppers to brick-and-mortar merchants. more »
ISOs and agents can create a profit center by getting the word out to merchants about the need for tokenization. more »
Brick-and-mortar merchants want POS systems packed with software that helps manage the entire business on the same device they use to accept payments. more »
The Federal Deposit Insurance Corp. has scuttled a list of merchant categories that it said warranted heightened attention from processors. more »
CardConnect has developed a “one-stop” merchant portal that combines authorization and settlement data to help retailers track and manage transactions. more »
Mobile devices like tablets and smartphones are helping retailers increase profits, boost productivity and reduce costs. more »
Operation Choke Point, the federal government’s initiative to use the payments industry to thwart merchant fraud, is forcing ISOs to cope with lawsuits, subpoenas and uncertainty. more »
LOMBARD, Ill.—The Justice Department’s Operation Choke Point is making life difficult for certain types of merchants by intimidating the payments industry into denying transaction services, say's the ETA's Jason Oxman. more »
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This issue contains the biggest-ever edition of the annual Fact Book. We hope you find it useful. We also check in with Steve Eazell, outgoing president of the Western States Acquirers Association, and Dan Geraty, CEO of Clearent. We even attempt to satisfy our curiousity about when mobile payments will take hold with consumers and why the U.S. seems to resist chip-and-pin.
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